SSL and https refer to so-called secure web sites. It means that your connection to the website is encrypted, so no-one can intercept any information exchanged.
Yes! We automatically detect when our code is running on a secure site, and make sure that we return the secure, encrypted TrackChat code when this is the case.
Absolutely not! We view SSL support as being absolutely vital for any live chat system, and so it is included free in every subscription.