TrackChat Commands - How to Control your Live Chats
You can issue any of the commands below to control your chats. All commands begin with an exclamation mark (i.e. !)
Displays our help screen and a reminder of available commands.
Set the visitor's name.
For example, to set the visitor's name to Thomas Buck: !name Thomas Buck
!email [email address]
Set the visitor's email address to [email address].
For example, to set the visitor's email address to firstname.lastname@example.org: !email email@example.com
Record that the chat was successful
Ban the user you are chatting with. The user will not know that they have been banned; we won't deliver their messages to you.
Transfers the chat to the operator with username [username]
For example, to transfer the chat to the operator with the username of thomas, type: !zd transfer thomas