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Auto Chats Make Money

We are the only service with Auto Chats

Customize Everything

Personalize TrackChat's messages and match your website's design

SSL/HTTPS Included

Live chat that works on secure sites

TrackChat Pricing

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TrackChat Live Chat FAQs

What are your payment terms? Can you invoice my company?

We accept credit/debit cards, PayPal and bank transfers. We issue invoices for all transactions.

If you wish to pay on a company invoice basis, drop us an email, we'd be happy to accommodate you.

I need a specific number of operators, do you offer custom plans?

Yes! Get in contact with us and we can discuss what would work best for you.

Will TrackChat work with my secure HTTPS/SSL site?

Yes, TrackChat automatically detects when it is running on a secured website, and connects to our secure server as appropriate.

What is an operator?

We call the people that your website visitors will be chatting with Operators. TrackChat supports multiple operators. This means that when a visitor first sends a message from your website, it will get sent to all of your operators at the same time. As soon as one of your operators starts typing a reply, the remaining operators will receive a message telling them that the chat has been claimed, and from then on the visitor's chat messages will only be sent to that single operator.

Operators can also transfer chats between themselves. Let's say that a visitor asks your sales agent about payment terms, but then has a question about a specific question. Your sales specialist can then transfer the chat to your support specialist, who can then answer the visitor's question live!

How many websites can I put TrackChat on?

You can put your TrackChat code on an unlimited number of websites and domains.

Is there a limit on how many visitors I can chat with

We don't limit the number of visitors you can chat with, nor the number of times you can chat with them.